Privacy Policy

Effective Date: November 10, 2023

Norman Schall & Associates ("the Company," "we," "us," or "our") is dedicated to safeguarding the privacy of our customers. We are firmly committed to protecting your personal information and ensuring your privacy rights. Our website and application employ Google Analytics, which utilizes cookies to provide us with anonymized data regarding user interactions on our site. This data, as provided by Google, cannot be used to personally identify you. We utilize this information to better understand site usage patterns.

Should you have any inquiries or concerns regarding this privacy notice, or our practices in relation to your personal information, please contact us at contact@zeti.ai. By accessing our website normanschall.com ("Website"), using our mobile application ("App"), or engaging with any of our services ("Services", encompassing the Website and App), you acknowledge the seriousness with which we approach privacy. This privacy notice aims to clearly explain the nature of information we collect, our usage of such information, and the rights you possess regarding it. Should any terms within this privacy notice be unacceptable to you, we advise discontinuing the use of our Services immediately. This notice applies to all information gathered through our Services, including any related sales, marketing, or events. Please review this notice carefully to understand our practices concerning your information.

1. Information Collection

Our collection includes data such as user interactions with our platform. The nature of the information gathered is contingent on the context of your interactions, choices made, and the products or features utilized. Account creation data may include personal details like name and email address. We provide options to sign up using existing accounts, such as Google or Apple. Certain information, like your Internet Protocol (IP) address and device characteristics, is automatically collected upon visiting our Services. This includes device and usage data, such as IP addresses, browser and device types, operating systems, language preferences, and technical information. These details are vital for maintaining our Services' security, as well as for internal analytics and reporting. Information collection extends to surveys, events, and operational, performance, and functionality analytics. Google Analytics assists in gathering data about site and App usage, with additional information obtained through cookies and similar technologies.

2. Usage of Information

We process your data based on legitimate interests, contractual obligations, legal compliance, and/or your consent. This includes managing user accounts, sending administrative information, ensuring service security, legal compliance, and responding to legal requests. The specific processing grounds for each purpose are duly noted.

3. Information Sharing

We share information only with your consent, for legal compliance, to protect your rights, or to fulfill business obligations. Data sharing may occur with third-party vendors or service providers for operational purposes, and unless specified, we do not share your data for promotional uses. We also facilitate connections to third-party accounts like Google and Apple.

4. Cookie Usage

Cookies are employed for maintaining user sessions, storing preferences, and conducting anonymous analytics.

5. Data Retention

Your information is retained as long as necessary for the purposes outlined in this policy, or as required by law.

6. Information Security

We strive to protect your personal data through organizational and technical measures. However, complete internet security cannot be guaranteed, and data transmission to and from our Services is at your own risk.

7. California Residents' Rights

California residents have specific rights regarding data access, as outlined under the 'Shine The Light' law. Requests for data access or removal can be directed to our provided contact details.

8. Privacy Rights

In regions like the European Economic Area, you have rights over your data, including access, rectification, erasure, and, where applicable, data portability. Withdrawal of consent does not affect the lawfulness of prior processing.

9. Policy Updates

This privacy notice is subject to periodic updates to remain compliant with relevant laws.

10. Data Review and Deletion

You may request access to, or deletion of, your personal information based on applicable laws. For inquiries or comments about this policy, email: info@schalldepo.com.